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All Systems Operational
About This Site
This is the status page for Right Network's Cloud Premier Service, formerly known as Xcentric. If you log in at cloud.xcentric.com, this is the status page for you, our other status page at status.rightnetworks.com is for our QuickBooks hosting platform.
Past Incidents
Jun 9, 2023
No incidents reported today.
Jun 8, 2023
Resolved -
This incident has been resolved.
Jun 8, 14:45 EDT
Jun 8, 14:45 EDT
Update -
Microsoft continues to actively monitor their service to ensure it remains in a healthy state. The status for this issue has been downgraded to an advisory at this time.
Jun 8, 08:31 EDT
Jun 8, 08:31 EDT
Update -
Microsoft reports they continue to observe stable service health and continue to closely monitor.
Jun 7, 08:21 EDT
Jun 7, 08:21 EDT
Update -
Microsoft reports their engineering team remains focussed on maintaining service stability and they continue to investigate the degraded performance for some Microsoft services and features.
Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted.
Jun 6, 21:01 EDT
Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted.
Jun 6, 21:01 EDT
Update -
Microsoft has deployed a change to provide greater stability across their services, however, this has not fully resolved the issue. They continue to investigate and work to remediate overall impact.
Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted.
Jun 6, 13:45 EDT
Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted.
Jun 6, 13:45 EDT
Update -
Microsoft has reported that they are again seeing impact to various Microsoft services and features affecting users routed through the affected infrastructure. They are working to apply further mitigations at this time.
Jun 6, 12:13 EDT
Jun 6, 12:13 EDT
Update -
Microsoft reports that after applying mitigations, they are seeing availability return to healthy levels as they continue to monitor performance of the affected infrastructure. We will continue to relay further updates from Microsoft as we have them.
Jun 6, 11:57 EDT
Jun 6, 11:57 EDT
Update -
We will continue to monitor and relay updates from Microsoft regarding degraded performance for some Microsoft applications and services affecting users routed through their affected infrastructure.
Jun 6, 07:48 EDT
Jun 6, 07:48 EDT
Update -
Microsoft has reported some improvement related to performance issues for features and services impacting users routed through affected infrastructure. They remain focused on investigating and addressing the root cause of the issue.
Jun 5, 20:52 EDT
Jun 5, 20:52 EDT
Monitoring -
Microsoft has reported degraded performance for some Microsoft services and features. Users routed through the affected infrastructure could experience issues with Microsoft applications and/or see delays with Microsoft services. We will relay further updates from Microsoft as able.
Jun 5, 17:15 EDT
Jun 5, 17:15 EDT
Jun 7, 2023
Jun 6, 2023
Jun 5, 2023
Jun 4, 2023
No incidents reported.
Jun 3, 2023
No incidents reported.
Jun 2, 2023
Resolved -
Access to Knowledge Base articles has been restored. It may be necessary to refresh your browser to see the articles once again.
Jun 2, 12:20 EDT
Jun 2, 12:20 EDT
Identified -
Access to Knowledge Base articles is down at this time. We are working to restore access as soon as possible. In the meantime, Cloud Admins are welcome to contact their Client Success Manager if they need support documentation.
Jun 2, 09:45 EDT
Jun 2, 09:45 EDT
Jun 1, 2023
No incidents reported.
May 31, 2023
No incidents reported.
May 30, 2023
No incidents reported.
May 29, 2023
No incidents reported.
May 28, 2023
No incidents reported.
May 27, 2023
No incidents reported.
May 26, 2023
No incidents reported.